Terms and Conditions
This website is operated by France Laure (1970) INC, hereinafter referred to as “France Laure”. The terms “we”, ‘us’ and “our” refer to France Laure throughout this site.
France Laure offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of the terms, conditions, policies and notices stated below.
By accessing our site and/or making a purchase, you are using our “Services” and agree to be bound by these Terms and Conditions of Sale and Use (hereinafter, the “Terms”), including any additional terms and conditions referenced or hyperlinked thereto. These Terms apply to all users of the site, whether they are visitors, customers, distributors, merchants or content contributors.
Please read these Terms carefully before using our website. By accessing any part of our site, you agree to be legally bound by these Terms. If you do not agree to all of the terms and conditions of this agreement, please do not use our site or services. If these Terms are considered an offer, your acceptance is strictly limited to these Terms.
Any new features or tools added to the online store will also be subject to these Terms. You can consult the most recent version of these Conditions at any time on this page. France Laure reserves the right to modify or update any section of these Terms by posting changes directly on the site. It is your responsibility to check this page regularly for any changes. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.
Our online store is hosted by Shopify Inc, which provides us with the e-commerce platform that enables us to offer you our products and services online.
ARTICLE 1 - AGREEMENT TO THE TERMS OF USE OF OUR ONLINE STORE
By accepting these General Terms and Conditions of Sale and Use (GTCSU), you confirm that you have reached the age of majority as defined in your country, province or state of residence, and that you authorize any minor under your responsibility to access and use this site.
The use of France Laure products for any illegal, unauthorized or unlawful purpose is strictly prohibited. By using our services, you agree to comply with all applicable laws in your jurisdiction, including those relating to intellectual property.
It is also forbidden to transmit any malicious software, virus or code of a destructive nature via our site.
Any violation of these Terms will result in the immediate suspension or termination of your access to the services, without notice.
ARTICLE 2 - GENERAL CONDITIONS
France Laure reserves the right, at any time and at its sole discretion, to restrict or refuse access to its services to any person, without obligation of justification.
You acknowledge that certain information you transmit via the Site (with the exception of credit card information) may be transferred without encryption. This may include: transmission over different networks, and technical adjustments necessary to ensure compatibility with connected systems or devices. Please note that credit card information is always protected by encryption when transmitted over networks.
You agree not to reproduce, copy, sell, resell or exploit, in any way, all or part of the Service, use of the Service, or access to the Service including the elements of the site through which this Service is provided without the express written permission of France Laure.
The section titles in this Agreement are for convenience only and shall not affect the interpretation or scope of these Terms.
ARTICLE 3 - VERACITY, COMPLETENESS AND UP-TO-DATENESS OF DATA SUPPLIED
France Laure makes every effort to provide accurate, complete and up-to-date information on its site. However, we cannot guarantee that all content is error-free or completely up-to-date at all times. The information available on this site is provided for information purposes only and should not be used as the sole basis for any decision, without validating with additional, more accurate or more up-to-date sources. Any reliance you place on such content is at your own risk.
It is possible that certain data published on our site may be historical in nature. This information, by definition, is no longer up to date and is presented for reference purposes only. France Laure reserves the right to modify the content of this site at any time, without obligation to systematically update the information. By using our site, you accept that it is your responsibility to be aware of any changes that may be made.
ARTICLE 4 - CHANGES TO PRODUCTS AND PRICES
The products offered on our website are exclusively intended for personal use. We reserve the right to modify the range of products available at any time.
Prices of products offered by France Laure are subject to change without notice.
We reserve the right, at any time, to modify or discontinue any aspect of our services, including any features or content of the site, without obligation of prior notice.
France Laure shall not be liable to you or to any third party for any change in rates, temporary interruption or permanent discontinuance of all or any part of the service.
ARTICLE 5 - PRODUCTS AND SERVICES
Certain products or services offered by France Laure are exclusively available online on our website. Due to their nature or seasonal nature, these items may be offered in limited quantities and are eligible for returns or exchanges only in accordance with our Return Policy.
We pay particular attention to the visual presentation of our products. The colors and images displayed on our online store are carefully selected to reflect reality. However, due to possible variations between device screens, France Laure cannot guarantee the accuracy of the colors displayed on your device.
France Laure reserves the right, but is not obligated, to restrict the sale of its products or services to certain persons, regions or jurisdictions. This measure may be applied on a case-by-case basis. We also reserve the right to limit the quantities of products or services offered, and to change product descriptions or prices at any time without notice. We may, at our sole discretion, withdraw a product from sale without notice. Any offer of products or services made on this site is void where prohibited by law.
Although we make every effort to ensure the consistent quality of our products and services, France Laure cannot guarantee that they will meet all individual expectations, nor that any anomaly in the Service will be automatically corrected.
France Laure declines all responsibility for any skin reactions or sensitivities that may occur following the use of its products. A patch test is strongly recommended, especially for allergy sufferers. In the case of severe allergies, it is advisable to consult a health professional or allergist before any use or skin test.
For further details, please consult our Return Policy.
ARTICLE 6 - BILLING AND ACCOUNT INFORMATION
Payment is due at the time of ordering. We accept all major credit cards, Visa or Mastercard.
France Laure reserves the right to refuse any order placed through its online store. At its sole discretion, France Laure may limit or cancel quantities purchased per person, per household or per order. These restrictions may apply to orders associated with the same customer account, the same credit card, or the same billing and/or shipping address.
In the event of a change or cancellation, we will attempt to notify you as soon as possible, using the contact information (e-mail address, billing address or telephone number) provided at the time of ordering.
We also reserve the right to restrict or prohibit orders which, in our judgment, may appear to be placed by unauthorized dealers, resellers or distributors.
By making a purchase on our site, you agree to provide accurate, complete and up-to-date information for both your order and your customer account. It is your responsibility to keep your information up to date, including your e-mail address and payment information (card number, expiration date, etc.), so that we can process your transactions efficiently and communicate with you if necessary.
For more information, please consult our return policy.
ARTICLE 7 - DELIVERY
Delivery times are given for information only and do not constitute a firm commitment on the part of France Laure. Consequently, the company cannot be held responsible for any delay in delivery, whatever the cause.
Responsibility for transport and delivery of products rests exclusively with the delivery company appointed by France Laure.
Shipping costs will be entirely at the customer's expense if an order already shipped is refused by the buyer, or if the carrier fails to deliver the order after three attempts.
ARTICLE 8 - SUPPLEMENTARY TOOLS
France Laure may, from time to time, provide you with access to tools offered by third parties, over which we exercise no control, monitoring or influence.
You acknowledge and agree that these tools are provided to you “as is” and “as available”, without warranty, condition or approval from us. France Laure shall not be liable for any damages or consequences arising from the use of these third-party tools.
By choosing to use these optional features, you do so independently and at your own risk. It is your responsibility to review the terms of use established by the relevant third-party providers.
In the future, France Laure reserves the right to enhance its site with new services, features or resources. Such additions will also be governed by these Terms and Conditions.
ARTICLE 9 - EXTERNAL LINKS FROM THIRD PARTIES
Certain content, products or services accessible via our site may include elements provided by third parties.
The France Laure site may contain links to external platforms operated by entities not affiliated with us. France Laure has no control over these third-party sites and is not required to evaluate their content, relevance or accuracy. Consequently, we cannot offer any guarantee or assume any responsibility for the information, products, services or content accessible from these external sites.
We accept no responsibility for any harm or damage arising from the purchase, use or interaction with any products, services, content or resources from these third-party platforms. We strongly recommend that you review the policies, terms of use and business practices of these third parties before engaging in any transactions with them.
Any complaints, questions, claims or concerns regarding products or services offered by a third party should be addressed directly to that external provider.
ARTICLE 10 - USER COMMENT, OPINION AND OTHER SUGGESTION
In connection with certain initiatives (such as contests or participatory campaigns), France Laure may invite you to submit specific content. Similarly, if you choose to send us, on your own initiative, creative ideas, suggestions, proposals, projects or any other content - whether online, by e-mail, by mail or by any other means (hereinafter collectively referred to as “Comments”) - you grant us a non-exclusive, irrevocable, royalty-free license to use, modify, publish, translate, distribute or exploit such Comments, at any time and in any medium, without restriction.
As such, France Laure is under no obligation to treat such comments as confidential, to pay any financial or other compensation to the author, or to respond to any communications received.
We reserve the right, but have no obligation, to monitor, edit or remove any content that we deem, in our sole discretion, to be inappropriate, offensive, illegal, defamatory, obscene or in violation of intellectual property rights or these Terms and Conditions.
By submitting a comment, you agree not to infringe the rights of any third party, including copyrights, trademarks, rights of privacy or publicity, or any other personal or proprietary rights. You also warrant that your comments will not contain any illegal, hateful, obscene, defamatory or malicious content, and will not contain any viruses or software that may interfere with the proper working of the Site, the Service or any related platform.
It is forbidden to use a false e-mail address, to impersonate another person or to mislead France Laure or any other party as to the origin of a comment.
You are solely responsible for the content you post and its accuracy. France Laure disclaims any responsibility for comments submitted by you or any other user.
ARTICLE 11 - ERRORS, INEXACTITUDES AND OMISSIONS
It is possible that certain information appearing on our site or as part of the Service may contain typographical errors, inaccuracies or omissions. These may concern, among other things, product descriptions, prices, promotional offers, shipping costs, delivery times or the availability of items.
France Laure reserves the right to correct any error, inaccuracy or omission, and to modify or update any information, or to cancel an order if any published data proves to be incorrect, at any time, without notice, including after an order has been confirmed.
We are not obliged to update, revise or clarify the information available on our site or on any affiliated platform - particularly with regard to prices - unless required to do so by applicable legislation. The fact that an update has been made on a specific date should not be interpreted as an indication that the entire content has been revised or updated.
ARTICLE 12 - PROHIBITED USES
In addition to the restrictions already set forth in these General Terms and Conditions of Sale and Use, it is strictly forbidden to use the France Laure site, or any of its content, for unauthorized purposes, including:
For purposes that are unlawful or contrary to public policy; To incite others to commit or participate in unlawful acts; To violate any applicable law, regulation or ordinance, whether municipal, provincial, national or international; To infringe the intellectual property rights of France Laure or any other party; To harass, abuse, threaten, discriminate or harm others based on criteria such as gender, sexual orientation, religion, ethnic origin, nationality, race, age, or disability; To transmit false, misleading or fraudulent information; To introduce or disseminate viruses, malware or any harmful code that may interfere with the proper working of the Site, the Service, or any Internet-related infrastructure; To collect or track the personal data of other users without authorization; For any fraudulent or abusive practice such as phishing, spamming, identity theft or automated data scanning; For obscene, immoral purposes or purposes contrary to the values of respect and ethics advocated by France Laure; To compromise or circumvent the security systems of the site, related services or the Internet in general.
France Laure reserves the right to terminate your access to the site and its services without notice in the event of non-compliance with these rules of use.
ARTICLE 13 - LIMITATION OF WARRANTY AND LIABILITY
France Laure does not warrant that use of its site or services will be continuous, timely, secure or error-free. We also cannot guarantee that the results obtained from the use of our services will be accurate, reliable or meet your expectations.
You acknowledge that we may, at any time and without notice, suspend or interrupt access to all or part of the Service for an indefinite period, or terminate it permanently.
By accessing our site or using our services, you expressly agree to do so at your own risk. All services, products, content and information made available to you are provided on an “as is” and “as available” basis, unless expressly stated otherwise by us. This means that no warranty, express or implied, is made, including (without limitation) any implied warranty of merchantability, fitness for a particular purpose, durability, title or non-infringement.
To the fullest extent permitted by law, France Laure and its officers, employees, agents, partners, suppliers or service providers shall not be liable for any direct, indirect, incidental, special or consequential damages, including, without limitation, lost profits, lost revenues, lost data, lost savings, or any other damages arising out of the use of or inability to use our services or products. This also includes errors, omissions or interruptions in the content or operation of the site, even if you have been advised of the possibility of such damages.
In jurisdictions where limitations of liability are not permitted for certain types of damages, our liability will be limited to the maximum extent permitted by applicable law.
France Laure products are covered by a limited warranty, valid until the expiration date indicated on their label. This warranty is applicable only to the original purchaser, is non-transferable, and does not cover damage resulting from mishandling, improper storage, misuse or any negligence before or after delivery.
France Laure expressly excludes all other warranties or conditions, express or implied, including those of merchantability, title or fitness for a particular purpose.
ARTICLE 14 - COMPENSATION
You agree to indemnify, defend and hold harmless France Laure, as well as its parent company, subsidiaries, affiliates, partners, officers, directors, representatives, employees, subcontractors, suppliers, service providers, licensees and interns, from and against any claim, demand or proceeding brought by any third party, including reasonable legal fees, resulting from: a breach by you of these General Terms and Conditions of Sale and Use or any other contractual document referring to them; a breach of any applicable legal obligation; or an infringement of any third party's rights, including, but not limited to, intellectual property rights or privacy rights.
ARTICLE 15 – DIVISION
If any provision of these General Terms and Conditions of Sale and Use should be declared invalid, illegal or unenforceable by any competent authority, such provision shall nevertheless be enforced to the fullest extent permitted by applicable law. The part deemed inapplicable will then be considered dissociated from the rest of the Conditions, without affecting the validity or applicability of the other clauses, which will remain in full force and effect.
ARTICLE 16 - TERMINATION
All contractual obligations and liabilities incurred by the parties prior to the date of termination shall remain in full force and effect, even after termination of this agreement.
These General Terms and Conditions of Sale and Use shall remain in force until terminated by either you or us. You may terminate this agreement at any time by notifying us that you no longer wish to use our services or by simply ceasing to access our site.
France Laure also reserves the right to terminate this agreement, at any time and without notice, if we determine, in our sole discretion, that you are not abiding by - or appear not to be abiding by - any of the provisions of these Terms. In the event of termination, you will remain liable for all amounts due up to and including the effective termination date of the agreement, and we may also suspend or restrict your access to all or part of our services.
ARTICLE 17 - ENTIRE AGREEMENT
These Terms and Conditions, together with any other policies, guidelines or rules published on the Site or in connection with our services, constitute the entire agreement between France Laure and you with respect to your use of the Site and related services.
They supersede any prior agreement, communication or proposal, whether oral or written, between you and France Laure (including any prior version of these Terms).
Any ambiguity in the interpretation of these Terms shall not be construed to the detriment of the party drafting the text.
France Laure's failure to exercise any right or enforce any provision of these Terms shall not be construed as a waiver of such right or provision.
ARTICLE 18 - APPLICABLE LAW
These General Terms and Conditions of Sale and Use, as well as any other separate agreement by which France Laure provides you with products or services, shall be governed by and construed in accordance with the laws in force in the Province of Quebec, Canada.
ARTICLE 19 - DISPUTE RESOLUTION
Any dispute or litigation relating to these Terms and Conditions of Sale and Use, or arising from their interpretation or application, shall be resolved exclusively by arbitration, to the exclusion of any recourse to the courts.
The arbitration shall be held before a single arbitrator, chosen by mutual agreement between the parties. The terms and conditions of this procedure will be governed by the provisions of articles 620 et seq. of the Code of Civil Procedure of Quebec (RLRQ, c. C-25.01), currently in force.
ARTICLE 20 - MODIFICATIONS TO GENERAL TERMS AND CONDITIONS OF SALE AND USE
The most recent version of these General Terms and Conditions of Sale and Use is accessible at all times on this page.
France Laure reserves the right, at its sole discretion, to modify, update or replace any part of these Terms, by posting changes directly on its website. It is your responsibility to check this page regularly for any changes.
Your continued use of the site or access to our services following the posting of changes constitutes your acceptance of the Terms as modified.
ARTICLE 21 - COORDINATES
If you have any questions regarding these General Terms and Conditions of Sale and Use, or for any other request, please contact us by e-mail at the following address: info@francelaure.com.
Cosmétiques France Laure 1970 inc
11970 boul. Albert-Hudon, Montréal-Nord, QC Canada
Last updated: June 17, 2025